Lingua del form non selezionabile

Buongiorno,

la lingua del seguente form non è selezionabile: https://form.jotform.com/240851635858062

Il bottone in alto a destra appare buggato.

Come è possibile risolvere il problema?

Hi ticinoturismo,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. I tested your form and tried to replicate the issue, but everything worked the way it should. Check out my results in the screencast below:

Can you go ahead and test the form again? Is it embedded on a website? If it does, can you share the website URL so we can check?

Reach out again if there’s anything else we can help you with.

Hello,

it is not embedded on my website.

I see it without flag (even though I selected the option with flags) and I have to keep it clicked to see the other options, which I cannot click anyway. It happens with other browsers and users too and even with the private inPrivate/in incognito.

It's the first time that I encounter this problem.

Hi ticinoturismo,

Since we are unable to replicate the issue on our end, could you take a screenshot of the console log in your browser? You can follow this guide on how to get a console report.

Additionally, try disabling any browser extensions you may have enabled, as they can sometimes interfere with the form's functionality.

Once we hear back from you, we'll be able to help you with this.

Hi,

please find attached the screenshots:

Hello,

I'm sorry to hear that you are experiencing some issues with your form. I will keep this request open so that someone from the Jotform Support team can assist you.

Have a great day!