L'elemento Single Choice nel modulo è molto lento quando si accede tramite tablet

Buongiorno,

Dall'APP "I.P.A.B. APPIANI-TURAZZA INSEGNANTI" il caricamento iniziale del modulo "P06_MODULO PRESENZE PERSONALE IN SERVIZIO 2024/2025" e' molto piu' lento di tutti gli altri.

Ma soprattutto la scelta singola iniziale del modulo "TIPO DI SERVIZIO" e' lentissima da TABLET.

Ho provato anche a svuotare la cache del modulo ma non e' cambiato nulla.

C'e' qualche soluzione per risolvere soprattutto questo secondo punto perche' l'attesa e' tanta.

Grazie

Hello Appiani-Turazza_2,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I tried accessing the link to your form using a tablet simulator, and based on the number of form fields it currently has and the device specifications, I believe this is fairly normal behavior.  The bigger the form, with more contents like form fields and script functions like conditional logic, the more it will become slow and suffer a speed penalty when loading.

Please note that the form loads resources and conditions before letting your users type them in. The only way to speed up the load on your form is by reducing its workload. My suggestion would be to reduce the number of fields or conditions. Say, just up to 50 fields and just split it into two or three forms. If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

Reach out again if there’s anything else we can help you with.