Il PDF non è allegato alla notifica e-mail

  • miclima92
    Domanda del 14 agosto 2024 alle ore 04:16

    Buongiorno, sto riscontrando degli errori sui form. Non arrivano i pdf via email.

    Potete aiutarmi?

  • Mary Eden Jotform Support
    Risposta del 14 agosto 2024 alle ore 04:20

    Hello Michele,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, our developer Team is aware of this, and they are working on it right now. We'll let you know as soon as they get it fixed. 

    Thanks for your patience and understanding, we appreciate it.

  • Mary Eden Jotform Support
    Risposta del 14 agosto 2024 alle ore 05:32

    Hello Michele,

    Our developers have informed us that this issue has been fixed. If you encounter the same issue again, please let us know.

    Reach out again if you have any other questions.

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