Cancellare il mio account

  • prinsengracht233
    Domanda del 25 giugno 2024 alle ore 04:10

    Buongiorno, vorrei cancellare il mio account completamente ma non riesco a trovare l'opzione che me lo consenta.

    Grazie

    BM

  • Mike_G Jotform Support
    Risposta del 25 giugno 2024 alle ore 04:15

    Hi Barbara,

    Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, you can delete your account, but keep in mind that it will also delete all of your forms and data. Let me help you do it:

    1. On your My Forms page, click on your Profile Avatar in the top-right corner of the screen.

    2. Then, click on Settings in the dropdown menu.

    Cancellare il mio account Image 1 Screenshot 50

    3. On your Settings page, click on Account on the left side of the screen. Then, scroll down and click on Delete My Account.

    Cancellare il mio account Image 2 Screenshot 61

    4. Now, in the pop-up warning window, click on Yes, Delete.

    Cancellare il mio account Image 3 Screenshot 72

    5. Then, enter your account password and click on Verify. That's it.

    Cancellare il mio account Image 4 Screenshot 83

    Let us know if you need any other help.