Cambiare intestazione fattura

  • fdicintio
    Domanda del 19 giugno 2024 alle ore 08:24

    Buongiorno,
    vorrei cambiare intestazione alla fattura emessa il 19/06/2024.
    Il nome dell'azienda non è Escape Room Mantova, ma Digitalia Soluzioni Srl.

    Grazie e buon lavoro

  • Devemer_S Jotform Support
    Risposta del 19 giugno 2024 alle ore 08:29

    Hi Federica,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've forwarded this to the relevant team, and we'll update you as soon as we can.

    Let us know if there’s anything else we can help you with in the meantime.

  • Devemer_S Jotform Support
    Risposta del 20 giugno 2024 alle ore 07:22

    Hi Federica,

    Thanks for your patience, we appreciate it. We've gone ahead and update the header of your account's invoice. Let me show you how to check it:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
    2. Click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab.
    4. Scroll down a bit, and you should be able to see the Invoices section
    5. Click on the View link on each invoice to see their details.

    Cambiare intestazione fattura Image 1 Screenshot 20

    Let us know if you have any other questions.

  • fdicintio
    Risposta del 26 giugno 2024 alle ore 05:35

    la fattura è giusta, ma vedo come nome azienda escape room mantova e non riesco a modificarlo.

    QUello corretto è DIGITALIA SOLUZIONI

  • Norwyn Jotform Support
    Risposta del 26 giugno 2024 alle ore 05:43

    Hello Federica,

    Thanks for getting back to us. Can you try checking this invoice link? It is billed and shipped to Digitalia Soluzioni Srl.

    Give it a try and reach out to us again if you need more help.