According to the platform’s online knowledge base, customers with 25 or more users on a monday.com Enterprise plan have access to features that enable HIPAA compliance. But if a customer changes to a different plan, they will no longer have access to HIPAA compliance features.
Customers must accept the conditions of the Business Associate Agreement (BAA) and configure their account for HIPAA. The full BAA for HIPAA compliance is online, with step-by-step instructions on how to complete it.