Pourquoi le tarif en dollars est-il le même que le tarif en euros ?

  • Sylvie_GILLOT
    Demandé le 17 août 2023 à 03:13

    49 dollars font 41 euros au cours d'aujourd'hui

    Le tarif Argent avec la remise de 50% sur le tarif mensuel devrait donc être de 20.50 € x 12 = 246 € au lieu de 294 € soit 48 € de moins, non ?


    49 dollars equal 41 euros in today's price

    The Silver rate with the 50% discount on the monthly rate should therefore be €20.50 x 12 = €246 instead of €294, i.e. €48 less, right?

  • Vanessa_D Jotform Support
    Répondu le 17 août 2023 à 07:24

    Hi Sylvie_GILLOT,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are currently busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Please share a screenshot of the page you're looking at so we can check it. Also, we only accept USD on our subscription payment.

    We'll wait for your response.

  • Sylvie_GILLOT
    Répondu le 17 août 2023 à 09:42

    On this page : https://www.jotform.com/pricing/ prices are in euros

    Pourquoi le tarif en dollars est il le même que le tarif en euros ? Image 1 Screenshot 40

    If you clic on Argent "Surclasser", you've got this :

    Pourquoi le tarif en dollars est il le même que le tarif en euros ? Image 2 Screenshot 51

    and this : Pourquoi le tarif en dollars est il le même que le tarif en euros ? Image 3 Screenshot 62

    which means you have to pay 294 € and not 294 $

  • Waqas Jotform Support
    Répondu le 17 août 2023 à 11:59

    Hi Sylvie_GILLOT,

    Thanks for getting back to us. Yes, you need to pay 294 euros, not 294 dollars. but, this amount will be converted to dollars and then paid.

    Let us know if there’s anything else we can do for you.