Jotform Teams: En attente de réponse de l'équipe commerciale de l'entreprise

Bonjour,

En voulant ajouter quelqu'un dans mon équipe, ça ma notifier de contacter l'équipe marketing, mais il ne m'ont pas donné de réponse depuis vendredi, est ce normal ? (étant donnée que c'est marquer que nous aurons une réponse dans 1 jour ouvrable)

Merci d'avance de votre réponse,

Excellente journée.

Hi Luca,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Have you already filled out the Enterprise Sales team form? If so, please share with us the email address you used to fill it out so we can check with the related team.

If you were unable to due to it requiring a non-free email, please provide the information like you're filling out the form here and we'll forward that information to the sales team.

To make it easier for our Sales Team get in touch with you, can you provide the details below:

• Your name:
• Email address:
• Phone number:
• Company’s name:
• Country:
• If in the United States, which State:

Thanks for your patience and understanding, we appreciate it.

Hi,
I answered the form you sent me, but I had already done so. Do I have to
send you his information by email or is the form enough?
Thank you in advance for your answer
Le lun. 2 sept. 2024 à 07:33, Jotform <noreply> a écrit :
</noreply>...

Hi Luca,

Thanks for reaching out to Jotform Support. I’m sorry that you haven’t heard back from the Enterprise Sales Team even though you filled out the Jotform Enterprise Sales Contact Request. I’ve gone ahead and contacted the Enterprise Sales Team and informed them about this so someone should be contacting you shortly.

In the meantime, please search your entire email inbox for any messages originating from a Jotform.com domain, as the message could have been filed under your spam or junk folders.

If you are unable to locate the email, please provide us with the following information so that we can provide it to our Sales Team:

• Name:
• Company:
• Email:
• Phone:
• Country:
• US State (If relevant):

Thanks for your patience and understanding, we appreciate it.

It's all good, I received a response from the sales team, thank you so much
for your time !
Have a good day.
Le lun. 2 sept. 2024 à 08:24, Jotform <noreply> a écrit :
</noreply>...