Quota dépassé alors que j'ai libéré de l'espace disponible

  • excellencebeautycoaching
    Demandé le 21 août 2024 à 16:24

    Bonjour mon formulaire n'est plus accessible alors que j'ai purgé :

    https://form.jotform.com/233183495483363


    Quota dépassé alors que jai libéré de lespace disponible Image 1 Screenshot 20

  • Joshua_T Jotform Support
    Répondu le 21 août 2024 à 16:31

    Hi excellencebeautycoaching,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked our system, and I saw that you have successfully freed up your upload space limit. When I checked your form, I saw that it is already accessible. Check out this screenshot below:

    Quota dépassé alors que jai libéré de lespace disponible Image 1 Screenshot 20

    Give it another try and let us know if you need any other help.