PDF Editor: Why the tag isn't working on the PDF?

  • marketingmhmbg
    Demandé le 1 août 2024 à 11:27

    J'ai une autre question, sur le formulaire PNO Keyni (LLD), j'ai la question 3 "quel type de bien ?" avec widget bouton radio avec images, sur mon pdf lorsque je mets la balise{typedebien}  l'information ne remonte pas ! 

    PDF Editor: Why the tag isnt working on the PDF?  Image 1 Screenshot 20

  • Eduardo Jotform Support
    Répondu le 1 août 2024 à 11:34

    Hi marketingmhmbg,

    I just wanted to remind you that I'll be helping you in English using Google Translate because our French Support agents are busy helping other Jotform users right now, and you can reply in whichever language you feel comfortable using. But, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, let me look into it and get back to you with a solution.

    Thanks for your patience and understanding, we appreciate it.




  • Eduardo Jotform Support
    Répondu le 1 août 2024 à 13:44

    Hi marketingmhmbg,

    The reason the {typedebien} tag isn't working is only because the last bracket isn't included in the tag. We just need to re-enter the information and it should work out fine. Let me show you how:

    1. In PDF Editor, click on the tag {typedebien}.
    2. Click on the Properties icon below it.
    3. Remove and add the last bracket again.
    4. Click on Save.

    PDF Editor: Why the tag isnt working on the PDF?  Image 1 Screenshot 20

    And that's it. The information should now look normal again.

    Let us know if there’s anything else we can help you with.

  • marketingmhmbg
    Répondu le 2 août 2024 à 09:34

    Hello Eduardo,


    Please, tu peux me montrer comment changer le texte du bouton "SIGN WITH DOCUSIGN" sur mon formulaire PNO LLD ! J'ai réussi à changer de couleur du jaune au vert ! et même l'emplacement du bouton j'ai pu le changer, ce qu'il me reste c'est le texte "sign with docusign" en français !


    PDF Editor: Why the tag isnt working on the PDF?  Image 1 Screenshot 20

  • Eduardo Jotform Support
    Répondu le 2 août 2024 à 10:21

    Hi marketingmhmbg,

    I just wanted to remind you that I'll be helping you in English using Google Translate because our French Support agents are busy helping other Jotform users right now, and you can reply in whichever language you feel comfortable using. But, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, our developers are analyzing this issue in your other thread here. Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

    Thanks for your patience and understanding, we appreciate it.


  • marketingmhmbg
    Répondu le 2 août 2024 à 10:47

    D'accords,

    est-ce-que pour l'option "Soumission auto du formulaire" c'est normal que je mets l'option OUI et quand je teste le formulaire et que j'arrive à la dernière étape et que tous les champs sont remplis le formulaire ne se termine pas !
  • Eduardo Jotform Support
    Répondu le 2 août 2024 à 11:27

    Hi marketingmhmbg,

    I moved your other question to a new thread and helped you with that here.

    Let us know if there’s anything else we can help you with.