What is a refund request form?

A refund request form is a type of form used by customers, clients, and other parties to request refunds from businesses for purchases or payments.

What is a refund request form used for?

A refund request form is used to request a refund for a previous transaction or purchase. Individuals usually use this type of form when they aren’t satisfied with the item or service they received, made a payment in error, or returned a purchase for other reasons.

What should be included in a refund request form?

A refund request form should include form fields for the requester’s name, contact information, the request date, the reason for the refund, a description of the product or service they are requesting a refund for, and space for any other questions or concerns the requester may have.

How can I create a refund request form with Jotform?

To build your own refund request form with Jotform, start by logging in to Jotform and selecting Create Form. You can start building your form from scratch or select the refund request form template or another ready-made template to get started. Then simply customize your refund request form with our drag-and-drop Form Builder to fit your needs. Share the form with your customers via a link or by embedding it directly into your website or online portal.

Is this refund request form embeddable?

Jotform lets you easily embed forms in websites. Simply open your refund request form and navigate to the Publish tab. Click on Embed on the left side of the screen. Then copy and paste the given code into your website or online portal to embed it.

Refund Request Form Template

Refund Request Form

About this template

A refund request form is used to process product refunds online. To eliminate back-and-forth emails and phone calls with customers, accept refund requests directly through your website with a free online Refund Request Form! To get started, simply customize the form by adding your company logo and tweaking other design elements, embed the custom form in your website, and watch as each refund request is sent to your secure Jotform account — easy to view on any device and quickly process with your team.

Our free Refund Request Form is already equipped with contact information fields and common reasons for returns — such as receiving the wrong product, the product not working, or coronavirus-related returns — but feel free to update or rearrange form fields with our drag-and-drop Form Builder. And if you’d like to send return requests directly to other apps like Slack, Trello, Asana, Google Sheets, do it automatically with our 100+ free integrations. Processing returns doesn’t have to be hard — so make it as seamless as possible with an online Refund Request Form.

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