Anonymous Feedback Forms FAQs
1) What is an anonymous feedback form?
An anonymous feedback form allows individuals to provide organizations with feedback, comments, suggestions, or opinions without revealing their identity. It’s usually an online survey or questionnaire that can be completed in a matter of minutes.
The purpose of an anonymous feedback form is to collect honest, unfiltered responses from people who may otherwise prefer not to share their feedback openly. This tactic can increase both the number and accuracy of responses.
2) Why is it important to have an anonymous feedback form?
Anonymous feedback forms are important because they help gather valuable insights that can be used to improve customer satisfaction, employee engagement, product development, organizational issues, and more. They also allow an organization to collect a broader scope of perspectives, which can help it build trust and enhance communication internally.
3) How do I create an anonymous feedback form?
Creating an anonymous feedback form is simple with Jotform! First, determine the purpose and objectives of your survey, which will help you plan out your questions and how you’ll analyze and act on the results. Then, choose one of Jotform’s free anonymous feedback form templates and customize it according to your objectives and needs. Take a second look to make sure you didn’t add in any questions that ask for identifying information, then share your anonymous feedback form in seconds through email, a link, or a QR code, or by embedding it on a website.
4) What types of questions should I include in my anonymous feedback form?
Though the questions you ask depend on your research objectives, some common questions in anonymous feedback forms include
- Please rate your overall experience with this [event, product, service].
- Would you recommend this [event, product, service] to a friend? Why or why not?
- How satisfied were you with our [event, product, service]?
- Do you have any comments or suggestions for us?
You may also want to opt for a variety of question formats, such as multiple choice, open-ended, Likert scale, star rating, and more.
5) What are the benefits of using an anonymous feedback form?
Anonymous feedback forms offer a wide range of benefits that make them enticing to companies.
For one thing, they gather the most candid feedback of any type of survey because they make individuals feel more comfortable being honest since their names aren’t associated with the form. This also helps to encourage participants to share opinions on sensitive or controversial topics and eliminate biased responses.
On top of that, anonymous feedback forms tend to attract a more diverse set of responses from a larger group of people, in part because they’re quicker to fill out. These forms can also be a great source of constructive criticism to fuel progress and organizational growth.
6) How can I encourage people to use my anonymous feedback form?
You can encourage anonymous feedback survey participation in a few different ways. To start, make sure your form is user-friendly, otherwise, you’ll immediately turn potential respondents away. Emphasize the anonymity and confidentiality aspects of the form and be clear about its objectives, so that users know exactly why their feedback is important.
Next, promote the form through a variety of channels, such as social media, email, your website, internal communication tools, and more. If that isn’t producing the desired results, you can offer incentives for feedback, like a gift card or store credit.
Lastly, make sure to follow up with respondents to show them that you value them and their feedback!
