Form Load Error: No Healthy Upstream

  • Melissa Singletary
    Asked on August 7, 2025 at 12:42 PM

    I created a form, went to create the qr code and it started going really slow. Once I got the qr, I scan it and it just says slow upstream on a white screen. Every time I try to log back in now it tells me to check my internet connection, which is just fine. Please advise.

  • Kyle JotForm Support
    Replied on August 7, 2025 at 12:54 PM

    Hi Melissa,

    Thanks for reaching out to Jotform Support. The issue was temporary and has now been resolved. You should be able to continue working on your forms without any problems.

    Let us know if there’s anything else we can help you with. 

  • msingletary
    Replied on August 8, 2025 at 3:55 PM
    I have a question. I am trying to set my form to where the same person can’t vote twice, but when I select the option under form settings for Unique submission, it doesn’t allow more than one employee vote, it tells everyone else using there work computer to vote that they have already voted. Is there a different way to set this form to where only one vote per person?
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  • Anna JotForm Support
    Replied on August 8, 2025 at 3:57 PM

    Hi Melissa,

    I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

    Reach out again if there’s anything else we can help you with.

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