Top 8 QuestionPro alternatives in 2024

QuestionPro is a software solution for creating surveys that measure customer experience, employee engagement, and other key performance indicators.

With QuestionPro, organizations can add different types of questions to their surveys, such as rating scale, multiple-choice, and open-ended questions. Users can also create a more relevant user experience with branching logic, add customizable thank-you pages, and export survey data for analysis.

While QuestionPro is a good choice for many organizations, it may not be the right survey tool for others due to cost, features, or usability.

In this article, we share eight QuestionPro alternatives that have similar capabilities and may better meet your needs. But first, let’s explore why you should consider something other than QuestionPro in the first place.

Reasons to look for a QuestionPro alternative

QuestionPro enables organizations to learn more about the customer experience and employee engagement. It has a 4.8/5.0 rating on Capterra with over 400 reviews, which shows that many people enjoy what this solution offers.

However, some of the reviews highlight issues that could prevent you from getting the most out of your investment, including

  • Confusing conditional logic functionality
  • Limited editing capabilities
  • Reporting limitations
  • High pricing
  • A steep learning curve

The takeaway from all of this? It’s worth looking at QuestionPro alternatives that may work better for your survey needs.

8 notable QuestionPro alternatives

1. Jotform: best for ready-to-use survey templates

Jotform is an easy-to-use QuestionPro alternative. You can choose from over 10,000 customizable form templates. There are over 2,000 survey templates alone, including marketing surveys, employee surveys, medical surveys, and many more. Using Jotform’s simple drag-and-drop Form Builder, you can customize each template down to the fonts and colors, or start from scratch — no coding experience required.

Jotform also offers advanced features, such as embed options, mobile-responsive design, conditional logic, and e-signatures. You can build survey reports and manage submissions in a database too.

Best for: ready-to-use survey templates for hundreds of use cases

Overall Capterra user rating: 4.6/5.0

Overall G2 user rating: 4.7/5.0

Key features

  • Easily customizable survey templates
  • 240+ native integrations and 7,000+ integrations through third-party connectors
  • Over 30 payment gateways
  • Email, link, embed, and social sharing options for surveys

Pros and cons

  • Pro: Users appreciate the level of customization.
  • Con: Some users wish the free plan had fewer limitations.

Pricing

Jotform offers a free plan as well as three single-user plans starting at $34 per month. There’s also a custom-priced enterprise-level plan.

2. SurveyMonkey: best for industry-specific templates

SurveyMonkey offers survey templates, pre-written questions, multiple options for survey distribution (link, social media, mobile phone, email, etc.), and a powerful review tool that estimates your survey’s performance before you send it.

Best for: industry-specific templates

Overall Capterra user rating: 4.6/5.0

Overall G2 user rating: 4.4/5/0

Screenshot of survey monkey

Key features

  • Survey templates for specific industries, such as customer experience, human resources, and marketing
  • Over 170 software integrations
  • AI support to optimize surveys
  • Question and answer piping

Pros and cons

  • Pro: Users say the platform is easy and intuitive.
  • Con: Some users would like more customization options and better visual design.

Pricing

SurveyMonkey offers a free plan with limited features and paid plans for a minimum of three users beginning at $300 per user, per year. There are also three individual plans with different pricing tiers and an enterprise-level plan.

3. SurveyLegend: best for beautifully designed surveys

SurveyLegend is a survey creator that offers an array of visual design tools, custom branding, multilingual customer support, and protection against spambots. It also has picture-based fields, a drag-and-drop builder, and conditional logic.

Best for: beautifully designed surveys

Overall Capterra user rating: 4.6/5.0

Overall G2 user rating: 4.4/5.0

Screenshot of surveylegend

Key features

  • Extensive image support
  • Over 70 design themes
  • Link, social media, email, and embed sharing options
  • Real-time analytics

Pros and cons

  • Pro: Users love the design customization options to give their surveys a unique look.
  • Con: Some users have complained about the free plan’s limitations.

Pricing

SurveyLegend has a free plan and paid plans starting at $15 per month or $170 per year. It also has a 100 percent money-back guarantee within two weeks of purchase.

4. Qualtrics: best for enterprise organizations with complex survey needs

Qualtrics is a leading experience management software tool that helps organizations better understand interactions with customers and employees.  Qualtrics’s product offerings include a range of survey tools, like a drag-and-drop builder, a question library, survey templates, and automated follow-up tickets.

Qualtrics also has a review analysis tool that automatically assesses survey questions, offering suggestions to increase response rates.

Best for: enterprise organizations with complex survey needs

Overall Capterra user rating (for Customer Experience product): 4.6/5.0

Overall G2 user rating (for Customer Experience product): 4.4/5.0

Screenshot of qualtrics

Key features

  • AI analysis to improve surveys and create personalized customer experiences
  • Enhanced data analytics
  • Session replay, heatmaps, and funnels
  • Multi-device functionality

Pros and cons

  • Pro: Users appreciate that the platform has advanced functionality while still being intuitive and user-friendly.
  • Con: Some users have noted that Qualtrics is quite pricey.

Pricing

Contact Qualtrics for product pricing and plans. You can also try out Qualtrics Surveys with a limited free plan or sign up for a 30-day free trial of the Strategic Research product.

5. Alchemer: best for small teams looking for straightforward pricing

Alchemer, formerly SurveyGizmo, is a survey tool designed for measuring and improving customer, market, and employee engagement. Alchemer features include over 40 question types, conditional logic and branching, customized reporting, and software integrations.

Best for: small teams looking for straightforward pricing

Overall Capterra user rating: 4.5/5.0

Overall G2 user rating: 4.4/5.0

Screenshot of alchemer

Key features

  • Theme library
  • Unlimited surveys and questions on all paid plans
  • Custom branding and branded URLs
  • Survey templates

Pros and cons

  • Pro: Users love the many options for question types and have praised the customer service.
  • Con: The reporting tools could use more features according to some users.

Pricing

Alchemer offers three pricing tiers for individual users and teams of up to three, starting at $55 per user, per month or $315 per user, per year. There’s also a business plan with custom pricing. Users can sign up for a limited free version as well.

6. Typeform: best for visually appealing surveys that present one question at a time

Typeform is designed to be visually engaging, with extensive customization options and a unique layout that shows respondents only one question at a time. It comes with over 140 customizable survey templates, built-in photo and video libraries, conditional logic, and performance tracking.

Best for: visually appealing surveys that present one question at a time

Overall Capterra user rating: 4.7/5.0

Overall G2 user rating: 4.5/5.0

Screenshot of typeform

Key features

  • Unique survey flow
  • Over 100 integrations
  • Custom branding and design
  • 28 question types

Pros and cons

  • Pro: Users praise the platform’s design and how beautiful Typeform surveys are.
  • Con: Some users have noted that the reporting and analytics features are limited. Typeform’s specific style makes it less customizable and flexible than other options.

Pricing

Typeform has a free plan, three tiers of paid plans starting at $29 per month or $300 per year, and an enterprise-level plan with custom pricing.

7. SurveySparrow: best for creating conversational survey experiences

SurveySparrow specializes in conversational surveys for customers and employees. The platform offers over 1,000 form, survey, and questionnaire templates; Net Promoter Score survey software; a dashboard with real-time reporting; and more.

SurveySparrow offers other products to help organizations gain deeper insights about their customers, including a chatbot and reputation management software to monitor customer reviews.

Best for: creating conversational survey experiences

Overall Capterra user rating: 4.4/5.0

Overall G2 user rating: 4.4/5.0

Top 8 QuestionPro alternatives in 2024 Image-1

Key features

  • Over 30 question types
  • Voice transcription for text question responses
  • Custom branding
  • Translates surveys into multiple languages

Pros and cons

  • Pro: Users love the conditional logic features and how they help create personalized, conversational survey flows.
  • Con: Some users have had issues with reporting, analytics, and data management.

Pricing

Users need to provide SurveySparrow with their name, business email, and phone number to view pricing for SurveySparrow’s various product offerings and plan levels, which include individual plans and team plans. There’s also an enterprise-level plan with custom pricing.

7. SogoSurvey by Sogolytics: best for reporting and analytics

SogoSurvey is an online survey tool with plenty of customization options, automated reminders and other participation features, submission filtering, and more. Users can take advantage of comprehensive reporting features, like multiple chart and graph types, statistical tools, and dataset comparisons.

Best for: reporting and analytics

Overall Capterra user rating: 4.7/5.0

Overall G2 user rating: 4.5/5.0

user interface of sogolytics

Key features

  • Over 20 question types
  • Survey templates
  • Branching logic and question piping
  • Multiple report types

Pros and cons

  • Pro: Sogolytics lets students, academic institutions, and nonprofits upgrade their SogoSurvey plans for free.
  • Con: Some users have complained about the expense of the paid plans.

Pricing

SogoSurvey has a free plan, as well as three paid plans for individuals and small teams starting at $299 per year. There are also custom plans for businesses and enterprises. Students, academics, and nonprofits can benefit from free plan upgrades.

QuestionPro alternative summary

Choosing between QuestionPro alternatives may seem overwhelming. To simplify things, we’ve summarized all the important details in a table so you can easily compare products.

SolutionBest forTop featuresPricing
JotformReady-to-use survey templates for hundreds of use cases Easily customizable survey templates
Over 240 integrations with business tools
Over 30 payment gateways
Email, link, embed, and social sharing options for surveys 
Free plan
Bronze plan: $34 per month
Silver: $39 per month
Gold: $49 per month
Enterprise plan with custom pricing
SurveyMonkeyIndustry-specific templatesSurvey templates for specific industries, such as customer experience, human resources, and marketing
Over 170 software integrations
AI support to optimize surveys
Question and answer piping 
Free plan
Team plans for a minimum of three users starting at $300 per year
Three individual plans starting from $468 per year or $99 per month for a monthly only plan
Enterprise plan with custom pricing
SurveyLegendBeautifully designed surveysExtensive image support
Over 70 design themes
Link, social media, email, and embed sharing options
Real-time analytics 
Free plan
Pro: $19 per month or $170 per year
Business: $39 per month or $300 per year
Legendary: $89 per month or $780 per year
QualtricsEnterprise organizations with complex survey needsAI analysis to improve surveys and create personalized customer experiences
Enhanced data analytics
Session replay, heatmaps, and funnels
Multi-device functionality
Free Qualtrics Survey plan
30-day free trial of Strategic Research product
Contact Qualtrics for product pricing.
AlchemerSmall teams looking for straightforward pricingTheme library
Unlimited surveys and questions on all paid plans 
Custom branding and branded URLs
Survey templates
Free plan
Collaborator: $55 per user, per month or $315 per user, per year
Professional: $165 per user, per month or $1,075 per user, per year
Full Access: $275 per user, per month or $1,895 per user, per year
Business Platform plan with custom pricing
TypeformVisually appealing surveys that present one question at a timeUnique survey flow
Over 100 integrations
Custom branding and design
28 question types 
Free plan
Basic: $29 per month or $300 per year
Plus: $59 per month or $600 per year
Business: $99 per month or $996 per year
Enterprise plan with custom pricing
SurveySparrowCreating conversational survey experiencesOver 30 question types
Voice transcription for text question responses
Custom branding
Translate surveys into multiple languages
Free plan or 14-day free trial of paid features
Reach out to SurveySparrow for pricing of individual, team, and enterprise plans.
SogoSurvey by SogolyticsReporting and analyticsOver 20 question types
Survey templates
Branching logic and question piping
Multiple report types 
Free plan
Plus: $299 per year
Pro: $199 per month or $788 per year
Premium: $299 per month or $1,188 per year
Business and enterprise plans with custom pricing
Free upgrades for students, academics, and nonprofits

Tips for choosing the right survey software for you 

It can be challenging to choose among the many survey software options available. To help you identify the right QuestionPro alternative for your needs, answer these questions:

  • What survey features are most important to you?
  • What survey features can you live without?
  • Do you want to use customizable survey templates?
  • What specific types of surveys will you be conducting?
  • What kind of reporting and analytics capabilities do you need?
  • What other business tools do you need to integrate with?
  • How tech savvy is your team?
  • What’s your monthly or yearly budget for survey software?

Your answers will help narrow down your choices so you can come to a decision. Many of the options on this list offer free trials and free plans, so you may be able to try out a solution before committing to it.

AUTHOR
Jotform's Editorial Team is a group of dedicated professionals committed to providing valuable insights and practical tips to Jotform blog readers. Our team's expertise spans a wide range of topics, from industry-specific subjects like managing summer camps and educational institutions to essential skills in surveys, data collection methods, and document management. We also provide curated recommendations on the best software tools and resources to help streamline your workflow.

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