Will the form URL change once the form gets transferred?

  • anthonysangco
    Asked on February 17, 2025 at 1:48 AM

    I would like to transfer a form from my personal account to an account our organization uses that is under a subscription. May I know first if the URL will be changed once the transfer is done?

  • Joshua_T JotForm Support
    Replied on February 17, 2025 at 2:05 AM

    Hi Jacque,

    Thanks for reaching out to Jotform Support. Once forms are transferred from your account to another account, the recipient becomes the new owner of those forms. The transfer cannot be reversed unless the new owner explicitly approves returning the forms to your account.

    If you're using a custom URL for your forms, it will automatically update from https://form.jotform.com/{yourUsername}/{your-custom-url-slug} to https://form.jotform.com/{New_Owner_Username}/{your-custom-url-slug}. If this works for you, provide us with the following details:

    1. Username or Email Address tied to the account where you want the forms to be transferred.
    2. Then, the URL of the form that you want to transfer.
    3. In Form Builder, go to Publish at the top.
    4. Under Quick Share, select Copy Link.Will the form URL change once the form gets transferred? Image 1 Screenshot 30

    Once we hear back from you, we'll be able to help you with this.Will the form URL change once the form gets transferred? Image 2 Screenshot 41

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