Jotform not integrating with Pipedrive

  • mryellowduckcreative
    Asked on February 16, 2025 at 12:40 AM

    Hi!

    I have integrated Jotform with Pipedrive - screenshots attached but do not get a "new person" lead in Pipedrive. I receive a conformation email when I submit the form but no other action.


    Thank you!

    Jotform not integrating with Pipedrive Image 1 Screenshot 60Jotform not integrating with Pipedrive Image 2 Screenshot 71Jotform not integrating with Pipedrive Image 3 Screenshot 82Jotform not integrating with Pipedrive Image 4 Screenshot 93Jotform not integrating with Pipedrive Image 5 Screenshot 104

  • Kris Ann JotForm Support
    Replied on February 16, 2025 at 8:37 AM

    Hi Jacob,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience, we appreciate it.

  • Kris Ann JotForm Support
    Replied on February 16, 2025 at 4:04 PM

    Hi Jacob,

    Can you try to remove the integration and Integrate your form again with Pipedrive? Also, make sure the fields on Pipedrive match the fields elements of your form. Once done, submit a test submission and let us know if that resolve the issue.

    Give it a try and let us know how it goes.

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