Cannot Download the submited forms

  • siamceyloninternational
    Asked on February 15, 2025 at 12:38 AM

    Cannot Download the submissions.

  • Kyle JotForm Support
    Replied on February 15, 2025 at 1:17 AM

    Hi Siam,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results: Cannot Download the submited forms Image 1 Screenshot 20 I optimized the form's performance by clearing the cacheCan you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

    Give it a try and let us know if you have any other questions.

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