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Lena ElzufonAsked on February 14, 2025 at 9:38 AM
I am helping someone proofread and test a Jotform. Venmo comes up automatically as a payment option. The organization does NOT have and does not want a Venmo account. If someone uses the Venmo option, where will the money go?
Thank you,
Lena Elzufon
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Arslan JotForm SupportReplied on February 14, 2025 at 9:44 AM
Hi Lena,
Thank you for reaching out to Jotform Support. When using PayPal Business or PayPal Checkout, additional payment methods, like Venmo, may be available depending on the respondent's location, as Venmo is supported in the United States. This feature cannot be controlled from the settings and is automatically handled by PayPal.
Additionally, you don't need a Venmo account, as any Venmo payments made through your form will be deposited directly into your PayPal account.
If you have any further questions, feel free to contact us.
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