Trying to get auto generated invoice numbers on my auto emailed invoices

  • clarkcounty4h9608
    Asked on February 14, 2025 at 9:30 AM

    I can't get invoices numbers to show on my invoices.

  • Mark Alan JotForm Support
    Replied on February 14, 2025 at 10:05 AM

    Hi clarkcounty4h9608,

    Thanks for reaching out to Jotform Support. After checking your product list configuration for your invoice, it was all configured correctly. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Trying to get auto generated invoice numbers on my auto emailed invoices Image 1 Screenshot 40

    Can you try to make a test submission in your form and send us a copy or screenshot of the invoice generated? Let me show you how to post a screenshot to our Support Forum:

    1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Trying to get auto generated invoice numbers on my auto emailed invoices Image 2 Screenshot 51

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Trying to get auto generated invoice numbers on my auto emailed invoices Image 3 Screenshot 62 That's it. Once we hear back from you, we'll be able to help you with this.

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