Orderable List: Images are disappearing in multilingual forms

  • Topliff
    Asked on February 12, 2025 at 4:27 PM

    I have a form with language options. I'm using the Orderable List widget. In the english original with no added languages, the links show as images.

    In multilingual, the HTML is shown, even when choosing English.

    Also, it would be great if HTML images worked in the card layout for that widget. Any plans to fix that?

    No languages:

    Orderable List: Images are disappearing in multilingual forms Image 1 Screenshot 30

    MultilingualOrderable List: Images are disappearing in multilingual forms Image 2 Screenshot 41

  • Benji JotForm Support
    Replied on February 13, 2025 at 3:29 AM

    Hi Brad,

    Thanks for reaching out to us for help. I don't exactly know the cause of this issue, but probably the letters being capitalized override the code. I changed the R, Y, G, and B letters to be the lowercases, and the Widget started to function normally. Also, the language being changed doesn't have an impact on the images after this. Here's how to do it:

    1. In Form Builder, click on the Orderable List Widget and click on the Wand icon at the right side.
    2. Change the letters with their lowercase counterparts.
    3. Then, click on Update at the bottom.

    Orderable List: Images are disappearing in multilingual forms Image 1 Screenshot 20 Also, for your other question, the HTML images do work in the Card Layout, the only thing that doesn't work would be the Custom CSS Codes.

    Note that you'd have to configure your conditions after this. You can check out my Demo Form to see how it looks.

    Let us know if there’s anything else we can help you with.

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