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arkaenerconAsked on February 3, 2025 at 8:53 PM
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Reymae JotForm SupportReplied on February 4, 2025 at 10:46 AM
Hi arkaenercon,
Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:
I went ahead and cleared your form cache to see if this can help fix the issue. Can you clear your browser cache and try it again and let us know how it goes? You can also test with a different browser or device to see if the issue persists. If the same thing happens again, we'll look into it more to see if we can figure out what's going on.
Reach out again if there’s anything else we can help you with.