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JonathanHannaAsked on November 12, 2024 at 3:43 PM
Hello,
So we went through all the steps to have our forms email list link up with our constant contact but it isn't working. Can I call someone to get help?
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Simon JotForm SupportReplied on November 13, 2024 at 1:55 AM
Hi Jonathan,
Thanks for reaching out to Jotform Support. I see that you mentioned you're having difficulties on emails. I cloned your form to test it, but everything worked properly. I was able to receive both Notification and Autoresponder emails, you can see the results on my end below:
Can you specify what kind of issue you're experiencing? Are you having difficulties on receiving or sending emails? If so, which email type are you having issues with? Note that setting up an SMTP usually fixes the email related issues. Check out this guide to learn how to do that.
Once we hear back from you, we'll be able to move forward with a solution.