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Earth_RatedAsked on November 12, 2024 at 3:03 PM
Hi, we keep getting a Problem/ error message in our workflow resulting in it not showing one of the outcomes. Can you help?
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Sheena JotForm SupportReplied on November 12, 2024 at 11:13 PM
Hi Earth_Rated,
Thanks for reaching out to Jotform Support. I cloned your form and easily replicated the issue. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
Thanks for your patience, we appreciate it.
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Sheena JotForm SupportReplied on November 13, 2024 at 1:13 AM
Hi Earth_Rated,
Although the workflow is set up correctly, the error still appears. The simplest solution is to delete the existing elements and create new ones
Result:
Give it a try, and let us know if you need any other help.