Error in Approval workflow: But all outcomes are there

  • Earth_Rated
    Asked on November 12, 2024 at 3:03 PM

    Hi, we keep getting a Problem/ error message in our workflow resulting in it not showing one of the outcomes. Can you help?

    Error in Approval workflow: But all outcomes are there  Image 1 Screenshot 30Error in Approval workflow: But all outcomes are there  Image 2 Screenshot 41

  • Sheena JotForm Support
    Replied on November 12, 2024 at 11:13 PM

    Hi Earth_Rated, 

    Thanks for reaching out to Jotform Support. I cloned your form and easily replicated the issue.  I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience, we appreciate it.


  • Sheena JotForm Support
    Replied on November 13, 2024 at 1:13 AM

    Hi Earth_Rated, 

    Although the workflow is set up correctly, the error still appears. The simplest solution is to delete the existing elements and create new onesError in Approval workflow: But all outcomes are there  Image 1 Screenshot 30

    Result:

    Error in Approval workflow: But all outcomes are there  Image 2 Screenshot 41

    Give it a try, and let us know if you need any other help.

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