How can we cancel the downloaded export?

  • Kaccounts
    Asked on November 12, 2024 at 10:58 AM

    please assist in cancelling the large download - thank you

  • Israel JotForm Support
    Replied on November 12, 2024 at 11:07 AM

    Hello Kaccounts,

    Thanks for reaching out to Jotform Support. Are you referring to the downloaded submission, I have tested it on my end, and it seems that it's not possible to cancel the download once you already clicked the download button, however, you can just disregard or delete the zip file that will be sent to your email.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Keep us updated and let us know if you need any more help.

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