Suspended Account

I haveregistered an account and when I entered, is disable.

Hi Evelyn,

Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

Thanks for your patience, we appreciate it.

Hi Evelyn,

When I checked your account, I saw that it was suspended because your form titled New Customer Registration Form was flagged for spamming purposes. For us to lift the restriction, we'll need you to send the following information to reviewers@jotform.com with Thread #21019903 as the subject:

1. The URL where the form is used.
2. A link to your website or proof of affiliation with a legitimate institution.
3. Any supporting documentation that can validate your claims.
4. A valid government-issued ID card, such as a driver's license or passport, along with a clear, forward-facing selfie for verification.

Sending the email from your business email address, if you’re affiliated with a legitimate institution, would fasten the process. We also need you to change your registered email to a corporate one, if you have one, to avoid getting flagged again by our phishing detector. We’ll let you know the status of your account after we’ve done a thorough review of them. You may want to check out our Terms of Use for more information about this.

Let us know if there's anything else we can help you with.