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eb_oso_coAsked on November 8, 2024 at 1:17 AM
Team,
How to renewal the license for Jotform. Please advise
Thank you
Rohaya
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Joshua_T JotForm SupportReplied on November 8, 2024 at 2:27 AM
Hi Rohaya,
Thanks for reaching out to Jotform Support. When I checked our system, I saw that there is nothing in your account that is preventing your subscription to auto-renew. Keep in mind that the moment you subscribed, you also accepted the Terms and Conditions, which include subscription auto-renewal. Check out this screenshot below:
After checking, it appears that your subscription will renew on November 16, 2024, for the amount of $1,188, which is the regular price for the Gold plan. Keep in mind that the welcome discount that you used before is only limited to 1 use.
Reach out again if you have any other questions.