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DarnellSmithAsked on November 7, 2024 at 8:42 PM
Issue with seeing submissions people are submitting.
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Jason JotForm SupportReplied on November 8, 2024 at 12:26 AM
Hi DarnellSmith,
Thanks for reaching out to Jotform Support. I checked this form and noticed that it has no submissions yet. I'm not sure if you have deleted and purged the entries. But can you explain a bit more about the issue, so I can get a better idea of what's happening? Are your form users getting errors when submitting your form? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Support Forum:
1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.
2. Drag and drop your image into the Upload box, or click on it and select your file.
3. Then, click on the Add button in the bottom-right corner of the window.
4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.
5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.
That's it. Once we hear back from you, we'll be able to help you with this.