My account is suspended mistakenly.

  • Joshua
    Asked on September 18, 2024 at 11:13 PM

    Hi I think there has been a mistake in banning my form could you please help me re activate the form I desperately need the information for my final year project for my university

  • Waqas JotForm Support
    Replied on September 18, 2024 at 11:55 PM

    Hi Joshua,

    Thanks for reaching out to Jotform Support. I checked your email address: joshuaqueksj@hotmail.com and it appears that this email is associated with a guest account. I also checked your IP address, and I'm unable to find any suspended accounts. If you're not referring to this account can you please share email address or username so we can take a look at it?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.