My jotform payments aren't working

I have my jotform setup to take credit cards and paypal, but when people try to use it they get errors.

When trying to put in a credit card and submit, their name gets wiped out and they have to reenter it to just have the same thing happen.

When using paypal they go through the whole process and get their paypal setup only to be directed to a page where they cannot submit it.

What is wrong with the page?

Hi ks4vets,

Thanks for reaching out to Jotform Support. I checked your form and there is no payment added. Could you share which form are you referring to so we can check?

Once we hear back from you, we'll be able to move forward with a solution.