Files are returning with an error when being accessed through Zapier

I have a Jotform with audio input responses. I'm trying to automatically transcribe the responses with Zapier and ChatGPT, but it seems like this doesn't quite work. I'm attempting a few work arounds, one of which is accessing the URL of the downloadable audio file, but it seems that it is not publicly accessible and requires some sort of authentication (which Zapier does not have). Not sure if there is a work around for this?

Hi Andrew,

Thanks for reaching out to Jotform Support. By default, files uploaded on your account can only be accessed by you as the form owner when logged in to your account. To stop our system from asking you to login to see/download your submission attachments, we just need to disable the requirement to Login to View Uploaded Files. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:

1. Once logged in, click on your Profile Picture at the top-right corner of the page.
2. Next, click your name to access your account’s profile page.
3. Click on the Security tab.
4. Then, uncheck the Require log-in to view uploaded files under the Privacy options, and that’s it!

That's it. We also have a guide on How to Unrequire a Login to View Uploaded Files that you can check out.

Give it a try and let us know if you need any help.