Suspended Account: Collecting log in credentials

  • Igor
    Asked on August 31, 2024 at 5:49 AM

    Sorry, I forgot about this.

    Please open again my account

  • Mary JotForm Support
    Replied on August 31, 2024 at 7:40 AM

    Hi Igor,

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Formulaire that’s breaking our Terms of Use by collecting login credentials.

    Suspended Account: Collecting log in credentials Image 1 Screenshot 20

    If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, including the collected data, we can go ahead and lift the suspension on your account.

    Once we hear back from you, we'll be able to move forward with this.