Account Suspended

  • HariKrishna
    Asked on August 31, 2024 at 2:55 AM

    I want to know why my account is suspended? I want to know the reason and want revert it back.

  • Carrissa JotForm Support
    Replied on August 31, 2024 at 3:13 AM

    Hi HariKrishna, 

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Electric Vehicle Registration that was flagged as offering a fake service. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    For us to reactivate your account, we’ll need your permission to delete the offending form. You can create the form again after changing your account email address to a corporate email. 

    Once we hear back from you, we'll be able to move forward with this.