Lost account access information

  • Monique Varnadore
    Asked on August 31, 2024 at 1:06 AM

    Hello! I am urgently needing access to my Jotform. I accidentally deleted it off my website and I can’t remember the login info to Jotform to regain my link . Can you please assist me with getting into my fit form account

    I may have it under this email

    monique@varnadoreluxuryescapes.com

    however, I deleted this email so it no longer exist.

    or it maybe under email

    shemeansbusiness36@yahoo.com

    please reply back or call 704-497-7951

    email

    shemeansbusiness36@yahoo.com

    Thank you

  • Arghya JotForm Support
    Replied on August 31, 2024 at 2:02 AM

    Hi Monique,

    Thanks for reaching out to Jotform Support. When I checked your account, I saw that you have contacted us from a guest account and this account is associated with this email address sh**ea**bu**ne**36@ya**o.c**. This account doesn't have any form. However, when I checked the other email account mo**q**@va**ad**el**ur**sc**es.c** is associated with a Jotform Account, and it has some forms. If you forgot your password, you can try resetting your account password. Resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main Page and click on Login.

    Lost account access information  Image 1 Screenshot 60

    2. On the login screen, click on Forgot Password.

    Lost account access information  Image 2 Screenshot 71

    3. Enter your email address and then click on Send Reset Instructions.

    Lost account access information  Image 3 Screenshot 82

    4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

    Lost account access information  Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Lost account access information  Image 5 Screenshot 104

    There you go. Your new password is now set, and you can use it to log into your Jotform account. May I know which email you've deleted?

    Reach out again if you need any other help.