Form is password protected

  • excelinlearning
    Asked on August 30, 2024 at 6:58 PM

    I have somehow put my passcode on my form and cannot figure out how to take it off.When i sent it out for a test they can’t open it and this is why. See below.


    Jotform Thread 18525461 Screenshot
  • Gian JotForm Support
    Replied on August 30, 2024 at 7:10 PM

    Hi Carolyn,

    Thanks for reaching out to Jotform Support. I just viewed the form you shared and it is no longer password-protected. Here's a screenshot of it on my end:

    Form is password protected Image 1 Screenshot 20

    Can you reload the form and confirm the password is not required?

    Let us know if there's anything else we can help.