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Salesforce Agent Features

Transform how you work in Salesforce with Jotform AI Agent, built for efficiency and automation. Simplify complex tasks, reduce manual effort, and let your AI do the heavy lifting.

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Get Started

Get Started

Connect your Jotform AI Agent to your Salesforce account with a single click. The setup is fast, secure, and integrated with Salesforce, no coding required.

Chatbot

Chatbot

Learn how to build and customize your AI chatbot to match your brand’s voice and goals.

Train with Salesforce

Train with Salesforce

Learn how to enhance your Salesforce AI Agent using your Salesforce Knowledge. Automatically train your agent with your company context, knowledge articles, and FAQs.

Salesforce Actions

Salesforce Actions

Define how your AI Agent takes Salesforce actions and responds to your users.

Test Your Agent

Test Your Agent

Test your Salesforce AI Agent while building. Test with starting a conversation and analyze your history

Agent Summary

Agent Summary

Easily view and track summary of users, conversations, actions and knowledge base your AI Agent uses.

Conversations

Conversations

Quickly view and track summaries of users, conversations, actions, and the knowledge base powering your AI Agent.

Customer Support

Customer Support

AI Agents make 24–7 customer service affordable for all organizations by instantly answering questions, providing user support, and resolving issues without human labor.

Live Chat

Live Chat

Provide exceptional customer service by seamlessly switching from AI chatbot assistance to human agents when needed.

Phone Agent

Phone Agent

Your AI Agent can answer questions and assist users via phone.

Voice Agent

Voice Agent

AI Agents can understand customer inquiries and provide immediate, natural responses via web calls.

Forms

Forms

Transform your forms into dynamic conversations with AI Agents that fill out forms, collect feedback, and process secure payments.

Actions

Actions

Define how your agent responds in specific situations, like asking for an email at the start of a conversation or analyzing sentiment to offer exclusive perks or priority support.

Tools

Tools

Enhance your AI Agent with capabilities like sending emails, sharing video links, and automating workflows.

Integrations

Integrations

Connect your AI Agent with popular apps and services, like Slack and Google Calendar, to seamlessly sync data and enhance productivity.

Multichannel Support

Multichannel Support

AI Agents can assist users via multiple channels — a chatbot on your website, phone, SMS, WhatsApp, or QR Code — offering seamless interactions.

Salesforce Clouds

Salesforce Clouds

Connect Jotform AI Agents with Salesforce Clouds to automate workflows, sync data, and deliver secure, intelligent experiences across Sales, Service, Health, and Experience Cloud.

Share

Share

Easily share your AI Agent with others. Copy the direct share link to send via email, chat, or social media, or embed your agent directly into your website.

Enterprise

Enterprise

Access advanced features designed for large organizations, including multiuser management, white labeling, and custom domains.

Security

Security

Jotform has always been committed to safeguarding your data. We implement the same security features for AI Agents.

CATEGORIES
  • Introduction20
  • FeaturesGet Started 10
  • FeaturesChatbot 6
  • FeaturesTrain with Salesforce 2
  • FeaturesSalesforce Actions 11
  • FeaturesTest Your Agent 1
  • FeaturesAgent Summary 3
  • FeaturesConversations 5
  • FeaturesCustomer Support 8
  • FeaturesLive Chat 2
  • FeaturesPhone Agent 5
  • FeaturesVoice Agent 4
  • FeaturesForms 3
  • FeaturesActions 4
  • FeaturesTools 34
  • FeaturesIntegrations 8
  • FeaturesMultichannel Support 16
  • FeaturesSalesforce Clouds 4
  • FeaturesShare 1
  • FeaturesEnterprise 3
  • FeaturesSecurity 4

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