Instagram Agent for small businesses
Never miss a customer again. With Jotform’s Instagram Agent, small businesses and e-commerce shops can automate DMs, answer product questions instantly, and capture leads 24-7. Sell smarter on Instagram — even while you sleep.
Connect Your Instagram — It’s Free!

Instant product answers
Customers want answers fast — whether it’s about price, sizing, or shipping. Instagram Agent replies instantly with accurate, AI-powered responses so you never lose a sale to slow replies.
Connect Your Instagram — It's Free!
24-7 lead capture
Turn curious visitors into loyal customers with automated DMs that qualify leads day or night. The Instagram Agent collects names, emails, and preferences, keeping your pipeline full.
Connect Your Instagram — It's Free!
Smart upsells & recommendations
Suggest related products or bestsellers directly in chat. AI-powered recommendations help increase order value while keeping the customer experience natural and engaging.
Connect Your Instagram — It's Free!
Save time, grow faster
Stop spending hours answering the same repetitive questions. Free up your time to focus on scaling your store while the Instagram Agent handles the busywork.
Connect Your Instagram — It's Free!
Demo Jotform Instagram Agent in action
FAQ
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What does the Instagram Agent do?
The Instagram Agent is an AI-powered tool that helps you automatically respond to DMs, story replies, and comments on Instagram. Instagram Agent makes it feel like you’re everywhere at once — efficiently answering inquiries and comments from customers, clients, and potential leads. It keeps you responsive and relevant even when you’re offline.
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How does the Instagram Agent work?
The Instagram Agent securely connects your Instagram account to Jotform. Once connected, the Instagram Agent monitors your incoming messages. Based on the intent and content of each message, it sends context-aware replies drawing from its Knowledge Base or AI-generated suggestions.
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Can I automate my Instagram agent to answer repetitive questions?
Yes, your Instagram Agent can automatically reply to repetitive questions, like “How much is this?”, “Do you ship internationally?”, or “When are you open?” — so you don’t have to. You save hours each week without losing engagement.
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Can the Instagram Agent reply to comments under my posts?
Yes! The Instagram Agent can automatically engage directly with comments on your posts, thank followers, answer FAQs, and direct users to your DMs.
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Can it really sound like me?
Yes! The Instagram Agent uses your tone, vibe, and language. Whether you’re fun and casual or professional and to-the-point, your audience won’t notice the difference — it’ll be like they’re talking directly with you.
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What if someone messages me in another language?
No worries. Your Instagram Agent detects the language automatically and replies fluently — even if it’s not the language you’ve set up. Bonjour, hola, merhaba? Your agent’s got it covered.
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Will it keep my Instagram safe from getting flagged or banned?
Absolutely. It’s fully compliant with Instagram’s official API and respects all rate limits. No spammy tactics — just smart, human-like interaction.
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What if I want to take back control?
You’re always in charge. Pause, edit, or jump into the chat yourself whenever you want. This agent supports you — it doesn’t replace you.
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How fast can I start using the Instagram Agent?
You can set it up in just a few clicks. Connect your Instagram account, set up a few smart replies (or let AI do it), and you’re ready to roll. Push your AI Agent live in under 10 minutes.
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Can I build one agent and reuse it across platforms?
Yes! You don’t need to rebuild your agent from scratch for every channel. Just design your agent once, and deploy it on Instagram, WhatsApp, Messenger, Gmail, and more — all from your agent builder.
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Is the Instagram Agent just for big influencers or brands?
Nope. Whether you have 300 followers or 300,000, if you’re tired of repeating yourself or missing messages, the Instagram Agent is for you.
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Can it help me turn followers into customers?
Yes! By instantly replying to DMs and comments about prices, availability, or how to buy, you’ll never miss a potential lead again. Sell your product with faster responses and higher conversion rates.
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Can it help me grow my account?
Yes, indirectly and powerfully. By keeping conversations alive, boosting engagement, and responding instantly, you build stronger relationships and increase visibility on Instagram.
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What happens when I go viral? Can the AI handle the heat?
Absolutely. The more engagement you get, the harder the agent works. Whether it’s dealing with 10 DMs or 1,000, your agent keeps your replies consistent, on-brand, and instant.
Your Instagram Agent is waiting
Automate replies, boost engagement, and free up your time.
Try it now — It’s Free