AI Chatbot for Shopify eCommerce Stores
Deliver smarter customer support and sell more with Jotform’s AI Agent, built for your Shopify eCommerce store. Answer order questions, recommend products, and sync data—no coding or setup required.
Shopify Store AI Chatbot Template
Benefits
Instantly assist customers at any time
No more missed sales or late replies. The AI Agent handles questions about orders, shipping, sizing, and more—even while you sleep.
Connect your store in seconds
Skip the technical headaches. Your product catalog and order history sync automatically, so your agent can answer accurately with zero setup.
Boost average order value with upsells
Let your AI agent suggest related products, show category pages, or drop direct links to bestsellers—right inside the chat.
Seamlessly blend automation with real agents
Let your bot handle FAQs and simple tasks. For complex queries, switch to live chat so your team can jump in when needed.
Manage support from one central place
Customers reach you via website, mobile, or even phone—your Shopify Agent keeps it all connected for a smooth, branded experience.
Use Case Applications in a Shopify eCommerce Store
From answering product questions to handling orders and recommending items, the Jotform AI Chatbot supports every stage of the customer journey.
Automate Order Status Checks
Customers can ask “Where’s my order?” and get real-time updates without contacting your team.
Answer Product Questions
Size guides, materials, availability—your AI agent has it covered 24/7.
Promote and Recommend Products
Show shoppers trending items or related products to drive more purchases directly from the chat.
Handle Returns & Policies
Let your bot explain your return window, exchange policy, or warranty info based on your uploaded store content.