Customer Support
AI Agents make 24–7 customer service affordable for all organizations by instantly answering questions, providing user support, and resolving issues without human labor.
Embed your AI Agent anywhere on your website using a simple code snippet. No coding required; just copy and paste.
Optimize your agent using a variety of training methods, such as websites, documents, reference info, and frequently asked questions.
Customize your agent by providing information, examples, and guidelines to ensure accurate, brand-aligned, and effective interactions.
Authorize your Zendesk integration and instantly sync your knowledge base. With Jotform’s Zendesk integration, your agent can learn directly from your existing help articles and deliver context-aware responses all with just a few clicks.
Keep your AI agent up to date with the latest content from your website with automatic recrawling. Just set your URL once, choose how often to recrawl.
Equip your AI Agent to handle real-world conversations by providing tailored question-and-answer pairs. Whether your users are asking about product pricing, requesting a PDF brochure, or searching for a location, Jotform AI Agents can respond with text, checklists, images, videos, PDFs, or even a map all based on your predefined instructions.
Turn your existing video content into a powerful training tool. With Jotform AI Agents, you can simply add YouTube video links or your entire channel, and your agent will automatically begin analyzing the content to learn and respond more effectively in conversations no manual transcription or setup required.
Empower your AI Agent with accurate support knowledge by connecting your Freshdesk account. With Jotform’s Freshdesk integration, you can easily import and train your agent using help center articles ensuring it answers questions just like your support team would.
Your Jotform Salesforce Agent can automatically crawl your Salesforce Knowledge articles on a daily, weekly, or monthly schedule. This ensures its knowledge base stays fresh learning any updates or changes you make in Salesforce without requiring manual updates.
