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Actions

Create Agent

Automate AI Actions for Smarter Conversations

Enable your AI to perform actions like filling forms, requesting details, replying with exact messages, suggesting relevant topics, restricting specific mentions, or even sending data to third-party apps.

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  • AI Agents Features
  • Actions Category
  • Actions

Your AI agent can respond instantly by performing actions like filling forms, sending API requests, or showing relevant content—ensuring a smooth and dynamic user experience.

Powerful Actions Tailored to Every Interaction

Automatically send predefined messages or suggest topics based on the conversation. Show buttons, videos, or lists to guide users and improve their experience. Send API requests, find relevant website content, or make appointments seamlessly.

Actions

  • Fill form: Simplify data collection by having the AI agent present a form directly to the user during the conversation.
  • Show button: Displays a clickable button for the user to take further action.
  • Say exact message: Sends a predefined response to the user.
  • Always include: Ensures a specific piece of information is always included in the response.
  • Talk about/mention: Discusses a certain topic throughout the conversation.
  • Don’t talk about/mention: Prevents the agent from discussing certain topics.
  • Ask for information: Requests more details from the user when needed.
User Guide
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Actions

  • Send email: Sends an email based on a predefined template to the user or your team.
  • Send API Request: Makes an API request to an external service.
  • Find in website: Search and deliver website content as answers.
  • Trigger Workflow: Start workflows based on form submissions.
  • Show video: Displays a video.
  • List of Items: Shows a selection of items the user.
  • Make an Appointment: Assists the user in scheduling an appointment or event.
User Guide
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CATEGORIES
  • Introduction14
  • FeaturesGet Started 6
  • FeaturesChatbot 6
  • FeaturesConversations 5
  • FeaturesCustomer Support 4
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  • FeaturesVoice Agent 4
  • FeaturesForms 3
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  • FeaturesTools 20
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  • FeaturesMultichannel Support 13
  • FeaturesEnterprise 3
  • FeaturesSecurity 4
AI Agents Features
Actions
When-do actions
Learn More: When-do actions

When-do actions

Customize your AI Agent’s behavior with powerful “when-do” rules. Define the conditions and behaviors to control how your agent responds to users.

Integrations
Learn More: Integrations

Integrations

Boost the functionality of your AI Agent by connecting it to essential tools.

Triggers
Learn More: Triggers

Triggers

Set up automated triggers that activate specific responses when a user starts a chat, asks a question, or mentions a topic.

Actions
Learn More: Actions

Actions

Enable your agent to perform actions like completing forms, replying to users with specific messages, suggesting relevant topics, or even sending data to third-party apps.

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