Form Quota is reached

form kotası dolu uyarısında ne yapmam gerekiyor

Hi karacaysegull,

Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry you are having trouble with this. Most of the time, if the Submission Limit is reached, you need to delete and then purge your form entries to free up some space. But, if the monthly limit is reached, you will need to upgrade your account or wait for the first day of the month because that is when the usage limit resets.

When I checked the account you are using to contact us, I saw that this account has not reached the usage limit of the Starter plan yet. If you are referring to a different account, please provide us with the username or email address associated with the account you are referring to so we can review it.

Once we hear back from you, we can move forward with a solution.