Correcting Invoice Details

  • miningturkey
    28 Haziran 2024 09:47 tarihinde soruldu

    Merhaba,


    Bugün satınalma işlemi tamamlanan Jotform Silver Yearly $468.00 için kesilen faturada şirkete dair herhangi bir bilgi görünmemektedir. Faturanın düzeltilerek; "Knauf İnşaat ve Yapı Elemanları San. ve Tic. A.Ş. - 1750036627" ibaresinin faturaya eklenmesi talep edilmektedir.

    Correcting Invoice Details Image 1 Screenshot 30

    Correcting Invoice Details Image 2 Screenshot 41

  • Harshad_P Jotform Support
    28 Haziran 2024 10:08 tarihinde yanıtlandı

    Hi miningturkey,

    Our Turkish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I understand you want to add the details you provide in the invoice. I've forwarded your request to the concerned team to do that, once I hear back from them, I'll follow up on this thread and give you an update.

    Meanwhile, reach out to us if you need any more help.

  • miningturkey
    28 Haziran 2024 10:12 tarihinde yanıtlandı

    Yes, I would like the details to be added to the invoice. Thank you for help.

  • Ericson_B Jotform Support
    28 Haziran 2024 10:26 tarihinde yanıtlandı

    Hi miningturkey,

    Please allow us some time to put in the information you want in your invoice. We’ll get back to you as soon as we have an update.

    Thanks for your patience and understanding, we appreciate it.

  • Harshad_P Jotform Support
    28 Haziran 2024 10:58 tarihinde yanıtlandı

    Hi miningturkey,

    About your request, we've updated the information with the data you provided. You can check out the invoice here.

    Reach out to us if you need any more help.

  • miningturkey
    3 Temmuz 2024 09:30 tarihinde yanıtlandı

    Hello, I talked to the finance department. They said that this document was a receipt, not an invoice and the invoice should be shared. Can you send an invoice for this purchase?

  • Mary Jotform Support
    3 Temmuz 2024 09:50 tarihinde yanıtlandı

    Hi miningturkey,

    Please send an invoice request to quotes@jotform.com, our team will respond to your request in 24 to 48 hours.

    Let us know if you have any other questions.