Hesap Askıya Alndı: Giriş yap dediğimde hata alıyorum.

  • ÖZGE K.
    23 Haziran 2024 12:02 tarihinde soruldu

    merhaba,


    mail adresim ile giriş yapmak istediğimde ekli görseldeki şekilde hata alıyorum. destek rica ederim.

  • Neal Jotform Support
    23 Haziran 2024 12:47 tarihinde yanıtlandı

    Hi ÖZGE,

    Thanks for reaching out to Jotform Support. Our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, you can definitely reply in whichever language you are comfortable with. If you'd rather have support in Turkish, let us know and we can have them do that. I just want to let you know that you'd have to wait until they're available again.

    Your account was suspended because you’ve got a form named "Platformlar" that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I have reached out to our relevant team to review the account further and help with reinstating it. As soon as we hear back from them, we’ll update you here on this thread.

    Thanks for your patience and understanding, we appreciate it.

  • Neal Jotform Support
    23 Haziran 2024 19:14 tarihinde yanıtlandı

    Hi ÖZGE,

    We have received updates from our dedicated team and the account is now reinstated. You can now log in and use your forms again.

    Reach out again if you need any more help.