-
suamarcadesign.smPerguntado em 11 de julho de 2023 às 23:19
-
Nozomi_K Jotform SupportRespondido em 12 de julho de 2023 às 04:37
Hi suamarcadesign.sm,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, I'll help you with your question. I am sorry you are having trouble with this. I cloned your form and tested it to see if I could replicate the issue but everything was working properly. Check out the screencast below to see my results:
Keep us updated and let us know if you need any more help.