Deleted Old Submissions and the Account Still Overlimit

  • riosulcalcados
    Perguntado em 16 de junho de 2023 às 16:01

    Nenhum dos formulários está funcionando!


    Estávamos sem espaço, mas já fiz uma limpeza nos dados mais antigos e não voltou a funcionar ainda.

    Jotform Thread 5251543 Screenshot
  • Ericson_B
    Respondido em 16 de junho de 2023 às 18:17

    Hi Gabriel,

    Thanks for reaching out to Jotform Support. I'd like to inform you that I am using a translation tool to provide assistance, but if you want to receive assistance in Portuguese language, we can forward your ticket to our Portuguese team. However, keep in mind that it may take longer to receive a response. 

    Now, I'll help you with your question. Your upload space has been recalculated, and your account has been reactivated. Your forms are now active and accessible.

    Let us know if there's anything else we can help you with.