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novatnpPerguntado em 5 de julho de 2025 às 18:03
Criei apresentação de slide pelo agente de IA, após preencher e enviar o formulário direciona para outra página de obrigado com informações de pagamento, porém, permanece nesta página por curto tempo e retorna para o início da apresentação.
É possível configurar para permanecer nesta página de obrigado sem retornar para o início da apresentação?
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Mary Eden Jotform SupportRespondido em 5 de julho de 2025 às 22:56
Hi Novatnp,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I’ll need a bit of time to look into this and work out a solution. I’ll get back to you as soon as I can.
Thanks for your patience and understanding, we appreciate it.
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Mary Eden Jotform SupportRespondido em 5 de julho de 2025 às 23:50
Hi Novatnp,
Unfortunately, preventing the form from going back to the start of the presentation is not possible at the moment if the form itself is in the presentation. This behavior is how it works by default in Jotform AI presentations.
While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.
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