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  • Roseane Carminati
    Perguntado em 2 de julho de 2025 às 09:08

    Bom dia!

    Toda a minha empresa não está conseguindo acessar o jotform.

    O que aconteceu?

    Jotform Thread 28571821 Screenshot
  • Reymae Jotform Support
    Respondido em 2 de julho de 2025 às 09:53

    Hi Roseane,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, it seems that you’ve created a ticket for our Regular Jotform Support, but because you have an Enterprise account, we have a dedicated Enterprise Support Team to help you. I’ve gone ahead and contacted the Enterprise Support Team about this, and they should be reaching out to you shortly to help you.

    Thanks for your patience and understanding, we appreciate it.