cancelamento e pedido de estorno de renovação automática

Olá, gostaria de solicitar o cancelamento da assinatura e também o pedido de estorno da cobrança gerado da renovação automática.

Hi unicacontabilcontato,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese , let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

Now, coming back to your request, I've reached out to the relevant team to check on your account, and once we hear back from them, we'll circle back to you on this thread and let you know.

Thanks for your patience and understanding, we appreciate it.

Hi unicacontabilcontato,

We have canceled your account subscription, and a refund has been issued successfully. You will be receiving the refund within 5-7 business days.

Let us know if you have any other questions.

Olá, muito obrigado pelo atendimento e agilidade.