Suspend akun

Ini kenapa ya akun saya suspend padahal cuma dipakai buat formulir biasa, dan jaringan saya pakai jaringan wifi perusahaan tanpa menggunakan VPN dll. Mohon bantuannya.

Hi Zu,

Thanks for reaching out to Jotform Support. Our Indonesian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your account was suspended because you’ve got a form named Kartu Formulir Inbound that was flagged for using a copyrighted logo. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

I’ve deleted the offending form and reactivated your account. You should be able to log in now. You can create the form again after changing your account email address to a corporate email associated with the company that owns the logo.

Reach out again if you need any other help.

Okay thank you, saya tidak akan menggunakan logo itu lagi