changer d'email de réponse automatique sous condition

Bonjour

Je souhaite créer plusieurs emails de réponse et envoyer un en fonction des champs du formulaire.

Les emails seraient différents (design, les images et les textes) donc il faut absolument que je puisse créer une règle (condition) du genre :

• si question 8 : "oui", alors envoyer email 1
• si question 8 : "non", alors envoyer email 2

Comment faire ?

Cordialement

Hi guilmault,

Thanks for reaching out to Jotform Support. Our French Support is not available at the moment. Is it okay if we can respond to your concern in English?

Once we hear back from you, we'll be able to help you with this.

OK, I use Google translate. I hope it will be rigth.

This is my message translated :

Hello

I want to create multiple response emails and send one based on form fields.

The emails would be different (design, images and texts) so I absolutely have to be able to create a rule (condition) like:

• if question 8: "yes", then send email 1
• if question 8: "no", then send email 2

How to do ?

Hi guilmault,

Thanks for your explanation. Do you want to add a requirement for email notification based on user response? It's really easy to add that to your form. Let me show you how:

1. Go to the Settings tab in the Form Builder.
2. Click Email on the left.
3. Create the Email Notification or Autoresponder templates according to your requirements.

Setting up the Conditional Logic is the next step after the email templates are finished.

1. Go to the Settings tab.
2. Choose Conditions on the left.
3. Add a new condition and select the Change E-mail Recipient option.

Check out this guide on How to Send Email Based on User’s Answer.

Let us know if there’s anything else we can help you with.

it works !

Thanks