Autoriser le téléchargement d'un autre fichier PDF dans Jotform Sign

  • moncreditplus
    Demandé le 12 août 2024 à 17:30

    Bonjour,


    J'ai créé un document depuis un modele avec jotform sign et je souhaite ajouter une page supplémentaire (en téléchargeant un document pdf) mais je ne vois pas comment procéder.

    Est ce possible de le faire?

    Merci


  • Victorino_S Jotform Support
    Répondu le 12 août 2024 à 23:03

    Hi moncreditplus,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To clarify, do you want to attach a PDF file or allow the user to download a PDF in your Jotform Sign? If so, unfortunately, this is not currently possible. If you like, we can escalate it as a feature request to our developer team. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. 

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 

    Let us know if you need any more help.

  • Seveconseils
    Répondu le 13 août 2024 à 07:37

    Hi

    Actually I was talking about jorform sign

    i’ve created a document to sign up with 3 pages but I need to add one more page from an existing pdf document this Time.

    Sounds like we can’t do it.

    Thank in advance for your reply.

    Regards

  • Frédéric Jotform Support
    Répondu le 13 août 2024 à 09:14

    Hi Séverine,

    Indeed, it's not possible to add a new page to a Sign Doc already created. You need to create a new Sign document with a PDF having all the pages needed. Let me show you how to do it. 

    1. Go to Mes Documents Sign.
    2. Click on the green button in the top-left corner Créer Un Document Sign.Autoriser le téléchargement dun autre fichier PDF dans Jotform Sign Image 1 Screenshot 40
    3. Select Télécharger le document.Autoriser le téléchargement dun autre fichier PDF dans Jotform Sign Image 2 Screenshot 51
    4. Drag and drop your PDF, or click on Téléverser un document, which needs to be the whole document to be signed.Autoriser le téléchargement dun autre fichier PDF dans Jotform Sign Image 3 Screenshot 62

    You might also want to check out this guide about Principales fonctionnalités de Jotform Sign. Reach out again if you have any other questions.